About street condition reports
Summary
New York's Street Condition Observation Unit patrols city streets to inform city agencies of issues that should be corrected. In this section of EveryBlock, we take those reports and map them, so you can find out about reported conditions near you.
The information, which comes from the Mayor's Office of Operations, includes the report's location, the date and time it was entered into the system, the city agency to which the report was referred (Department of Transportation, Department of Buildings, etc.), the complaint's type (water maintenance, dirty conditions, sewer maintenance, etc.), a description (pothole, missing street signs, running hydrant, etc.) and a service request identification number.
Note that the SCOUT unit doesn't inspect highways, parkways or private communities. The SCOUT unit is part of the Mayor's Office of Operations.
Source
The information comes from the NYC*scout page, run by the Mayor's Office of Operations. The data is updated throughout the day, and we at EveryBlock update the information daily.
Can you tell me more about the SCOUT unit?
In 2007, city employees began surveying New York streets for conditions that affect residents' quality of life. Members of the SCOUT unit ride in three-wheel scooters or sedans looking for potholes, defective storm drains, failed street repairs and other conditions. New York has more than 6,000 miles of city streets, and the program's goal is to drive every city street every month of the year.
The unit's inspectors report visually-identifiable conditions into a wireless hand-held device that transmits the data to the mayor's office. SCOUT inspectors are employees of other city agencies, including the Department of Buildings, the Department of Transportation and the Department of Sanitation.
Residents can report problems throughout New York by calling the city's non-emergency number, 311. You can find more about that process on the city's DoITT: 311 page.
